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As a specialized supplier of pet crates, we often get asked questions about domestic airline requirements for pet crates, or just sending a pet on a plane in general. Each airline has their own requirements, so we thought it would be nice to be able to see the requirements from all domestic airlines from a single page.

Jetstar and Tiger Airway both do not accept pets, so you would need to consider Virgin Blue or Qantas.

Qantas

With the exception of service dogs, pets cannot be carried in the passenger cabin of the aircraft.

If travelling on a Qantas operated Australian domestic service (QF400 and above) pets can be considered part of your free baggage allowance, subject to the exceptions below.

If you are travelling with a pet you must advise your local Qantas office immediately after you have purchased your ticket to confirm your pet’s travel arrangements.

If you are booked on an international flight (QF001-QF399) or a domestic sector of an international flight, or if you are not travelling on the same aircraft as your pet, your pets cannot be carried as free baggage. You must send your pet pack as freight and pay the applicable freight charges.

All pets^{^} must be contained in a pet pack on arrival at the passenger terminal. Pets on leads are not permitted.

Subject to the exceptions below, for a pet pack to be considered part of your baggage:

• You must be holding a confirmed reservation;
• You must lodge your baggage at the passenger terminal at least sixty (60) minutes prior to departure; and
• The pet pack must conform to the standards listed below.

Only small and medium sized pet packs qualify as part of your free baggage allowance. All other pet packs must be lodged directly with a freight company at the freight terminal and will incur a fee. Qantas recommends Australian Air Express.*

You will be required to pay excess baggage charges if your baggage, including your pet pack, exceeds the free baggage allowance. There is a limit of two (2) pet packs (no larger than the medium pet pack) per passenger, subject to normal baggage allowances. Additional pet packs will be sent as airfreight and you will be required to pay the applicable freight charges.

Pet Pack Sizes

It is advisable to ensure that the container will meet these requirements prior to the day of travel.

Small (equivalent to one unit of baggage)

• Made of plastic material with absorbent mat and suitable for cats and small dogs up to small terrier size.
• Size: 56cm in length / 30cm wide / 38cm in height
• Maximum weight (including pet) : 15 kg

Medium (equivalent to two units of baggage)

• Made of polypropylene material with absorbent mat and suitable for dogs up to cocker spaniel size.
• Size: 66cm in length / 40cm wide / 52cm in height
• Maximum weight (including pet) : 20 kg

Large

For larger pets you must supply an approved crate, which meets the following criteria:

• Wire mesh – minimum of 8 standard wire gauge
• Escape proof hinges and latches
• Bottom covered with a leak proof galvanised tray with corners and edges soldered and rolled up to 9cm
• Tray bottom to be covered with absorbent material to avoid leakage
• Show crates must be adequately locked. it is the customers responsibility to provide adequate locks for the crate
• Must not exceed 84cm in height

Alternatively portable kennels or a small container may be accepted provided the construction and ventilation is considered adequate and it meets all size restrictions and general criteria.

Acceptance of Animals and Pet Packs

An animal and/or container will not be accepted when:

• The container is not sufficiently sturdy or is in disrepair and the animal is likely to escape
• The container or animal is unclean
• The animal appears diseased
• The animal is unduly savage
• The container could cause injury or suffering to the animal
• The container fails to meet the RSPCA regulations that the animal must be able to:
  - Stand up straight
  - Lie down without being cramped
  - Turn around within the crate/kennel

Acceptable Cages

Each container must be:

• Robust, durable and able to withstand impact;

• Suitable for the animal being carried; and

• In good repair, to prevent the animal, water or excreta from escaping.

The container must have:

• Adequate space to allow the animal to:

- Turn about normally while standing;

- Stand and sit erect;

- Lie down in a natural position.

• Handles or adequate lifting points;

• A solid floor lined with paper/absorbent material to ensure that any water or excreta cannot escape; and

• Adequate ventilation;

Dimensions

• Maximum allowable container dimensions are 80 cm (H) X 70 cm (W) X 120 cm (L)

• Maximum allowable weight is 65kgs including the cage

Two piece Plastic Containers:

• Must have the two sections secured by properly installed nuts and bolts or screws. Plastic clips and plastic turning style clips will

not be accepted. Plastic turn style clips can be removed and replaced with nuts and bolts to make the container acceptable for

transport. The door must form the whole of one end of the container and can either be hinged or sliding, but must be one of these

options.

Wood / Plywood containers:

• Will only be accepted if they meet the requirements detailed in the current IATA live animals regulations; Frame construction to be

2.5 CM X 7.5CM plywood walls need to be a minimum of 12mm.

The following containers will NOT be accepted:

Further Information

Please note the following:

• Virgin Blue may accept cats and dogs travelling both unaccompanied and accompanied.

• Aquarium fish and aviary birds can only be accepted as freight from Freight companies who have an account and are registered

with Virgin Blue Freight.

• Only one adult dog or cat is permitted to be housed in eacha container.

• The maximum combined weight of an animal and container must not exceed 65 kg.

• The animal must appear to be in good health and not be aggressive.

• Cats and dogs under the age of 8 weeks are NOT permitted to be carried due to the possible dehydration effects associated

with air travel.

• For animals under 12 weeks it is recommended that a veterinary certificate is obtained (although this is not a requirement

for carriage).

NOTE: Guests are advised to obtain veterinary advice before sedating an animal. Virgin Blue accepts no responsibility for

animals sedated by the owner or vet. Virgin Blue staff, under no circumstances, are permitted to give medication to any animal

sedation before travel on a Virgin Blue flight.

Multiple Cats or Dogs

• A maximum of three cats or dogs are permitted in one container provided that:

- The animals are from the same litter;

- The animals are under six months old;

- Each animal does not exceed 14 kg in weight.

on 13 15 06.

For more information please contact the Virgin Blue Guest Contact Centre on 13 6789 or your local Virgin Blue Freight Office

Unacceptable Cages

• Containers made entirely or partially of cardboard;

• Containers with wheels attached to the bottom;

• Collapsible containers;

• Containers with clip type securing brackets or plastic turning brackets;

• Containers with any protruding parts that could injure staff/animal or damage aircraft; or.

• Wooden Crates with walls less than 12MM thick

Airline-approved crate by Vebo Pet

We stock a range of pet carriers that could be taken on Qantas and Virgin flights, please simply click on the above picture for details

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